Return Policy
We want you to be completely satisfied with your purchase from AKSupplements.com. If for any reason you are not entirely happy with your order, we offer a straightforward return policy to ensure a smooth and hassle-free return process. Here are the key details of our return policy:
- Eligibility for Returns: To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it. Please note that certain products, such as perishable items or personalized items, may not be eligible for returns for health and safety reasons.
- Return Period: We accept returns within 30 days from the date of purchase. If 30 days have gone by since your purchase, unfortunately, we can't offer you a refund or exchange.
- Return Process: To initiate a return, please contact our customer support team with your order details and the reason for the return. Our team will guide you through the return process and provide you with the necessary instructions and return shipping address.
- Refunds: Once your return is received and inspected, we will send you an email notification to confirm the status of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider's policies. Please note that return shipping costs are the responsibility of the customer unless the return is due to a faulty or incorrect item received.
For further details or any questions regarding our return policy, please don't hesitate to reach out to our dedicated customer support team. We are here to assist you and ensure your satisfaction with every purchase.